•  
  • Customer Service Agent

    Are you tired of applying to positions and not getting any response? SYKES is a highly engaged, responsive employer that is ready to interview you, once qualified. Thinking about the bigger picture for you - not only do you receive base pay for every hour you work, but it is full-time hours, so you have the opportunity to earn up to $25K or more per year after one year, along with full-time benefits, retirement money plus employer matching, vacation accrual, perks/discounts, and continual promotional opportunities! That is a great deal for an entry-level role.

    What is in it for you? Glad you asked…

    • Starting base pay: $10.25/hr.
      • Increase to $10.75/hr. (after 3 months)
      • Increase to $11.00/hr. (after 9 months)
    • Cash bonuses (based on performance) – earn up to $1/hr. or more in addition to base pay
    • Full benefits (medical, dental, vision, life insurance, 401K) after 90 days of employment
    • Vacation accrual
    • Extra employee perks and discounts (shopping, tickets and attractions, tuition reimbursement)
    • Promotional opportunities
    • Fun, family-friendly and lively environment with music, contests and team bonding activities
    • No experience necessary – we offer PAID training

    What will you be doing? We have great Customer Service opportunities…

    SYKES is looking for full-time Customer Service Representatives at our Sumter, SClocation to assist customers answer questions, process transactions and resolve their issues! You will get the opportunity to:
    • Engage in a fully paid training program to teach you what you need to know (investing in you)
    • Answer live inbound phone calls during your entire shift from different customers (get variety)
    • Use a computer to navigate various screens to help the customer (improve your computer skills)
    • Listen to issues, empathize and solve customer issues (be a problem-solver)

  • Mark Your Calendar

     
  • Welcome New Members

    • Your-CBD-Store-Sumter-Ribbon-Cutting-15.jpg
      Your CBD Store - Sumter
    • Re-Max-Summit-Ribbon-Cutting-26.jpg
      Re/Max Summit
    • Daniel-Wealth-Management-Ribbon-Cutting-12.jpg
      Daniel Wealth Management
    • The-Man-Cave-RC-15.jpg
      The Man Cave
    • EMS-Station--17.jpg
      Sumter County Frierson Road EMS Station
    • Be-U-Boutique-1.jpg
      Be U Boutique LLC
    • TintMan-RC-12.jpg
      TintMan Gill, LLC
    • McLeod-Health-OCcupational-Health-Clinic-RC-1.jpg
      Ribbon Cutting for McLeod Health Occupational Health Clinic
    • Knights-Delights-1.jpg
      Knights Delights
    • Patriot-Park-Pavillion-1.jpg
      Patriot Park Pavilion
    • Washington-Orthodontics-RC-7.jpg
      Washington Orthodontics
    • 2019-Gala-Presented-by-Thompson--134.jpg
      Philip L. Edwards Business Person of The Year
    • 2019-Gala-Presented-by-Thompson--132.jpg
      Philip L. Edwards Business Person of The Year
    • 2019-Gala-Presented-by-Thompson--140.jpg
      Chamber Gala
    • 2019-Gala-Presented-by-Thompson--127.jpg
      Nonprofit of the Year
    • 2019-Gala-Presented-by-Thompson--108.jpg
      Military Citizen of the Year
    • 2019-Gala-Presented-by-Thompson--144.jpg
      Educators of the Year
    • 2019-Gala-Presented-by-Thompson--93.jpg
      2019 Annual Chamber Gala Presented by Thompson
    • 2019-Gala-Presented-by-Thompson--91.jpg
      2019 Annual Chamber Gala Presented by Thompson
    • Rub-O'-the-Green-2019-(124-of-129).jpg
      Rub O' the Green Golf Tournament
    • Rub-O'-the-Green-2019-(39-of-129).jpg
      Rub O' the Green Golf Tournament
    • Rub-O'-the-Green-2019-(77-of-129).jpg
      Rub O' the Green Golf Tournament
    • Rub-O'-the-Green-2019-(4-of-129).jpg
      Rub O' the Green Golf Tournament
    • Sumter-High-Golden-Apple-Awards-9.jpg
      Sumter High School Golden Apple
  • Life is Good in Sumter

    From Arts and Recreation to Dining and more, Sumter has great things to offer.